We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
my cat hates me, but I love it. keeps the cat busy.
my kitties HATE this put around their necks, but LOVE to play with it any other time. I keep it attached to one of their window perches and they just adore bapping the snot out of it.
I love it my boy cat chases it like heβs a dog
How does the description promise and super fast shipping about 2 weeks
that blob of pixels is my cat going around in circles like crazy, he loves it tho lmao
Very cool thing Just super I'm very satisfied
The cat did not like it, the wire is difficult to break, so it is difficult to regulate. Very specific toy...
Unfortunately, my cat remained indifferent (.
i have start using it to my cat ,she seems to feel comfortable & friendly with this toy,all fine,thx
You know, Joe.
Uls Shah Shah is very much in love
Everything OK the goods arrived on time in excellent condition everything OK the goods arrived on time in excellent condition everything OK
I arrive quickly, my cat is not very happy, because so that it does not turn around his neck, you have to squeeze the mail more than desired. Even so, he has come to play although not long, what he likes a lot is the noise of the rattlesnap and the pussyls.
Arrived quickly .. Good toy but the cat is not played yet .. Collar does not want to wear
I haven't received it yet, although the system says that I have. but I hope that, in the end, I will get it.
I can't leave it, but I leave it because it's effective. Once you feel the feathers are very attractive and put them on your feet. If you put it on your wrist, it's a mobile phone.
My cat played with it for a bit but she got annoyed by it very fast. The bell on it is the problem i think, you can probably take off the bell. The actual collar is a silicone, my cat is like 1,5-2kg and the collar is too big even on the smallest hole. Which means that since the weight up top(the metal wire) slides down instead of staying up. Maybe its better for bigger cat. But cats are different so results may very π
The thing is cool, the cat is added
The product is of good quality, but unfortunately neither of my two cats showed any interest at all in it....ππππ
Thanksππππππππππππππππππππππππ
Super super excited he love it thank you
this thing is super cute but the novelty of it doesn't last very long. The cat will play with it but it spins on their neck and allows them to capture it which ends the playfulness
Funny izgrashka. I recommend. I did the same for Shvidko
As the picture shows the quality of the collar is good, the cat is satisfied to play
My cat was not amused, the product is good