We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
perfect fit, wear them almost every day.
My favorite slippers, in which the legs sleep. I take it regularly, there are several colors in the Arsenal, they are worn and erased easily. The price is a fairy tale, I order fresh. Come size in size 39 = 39. At first a sharp chemical smell, but over time everything fading out. Delivery 20 days. I recommend it. Thank you.
haven't received
Beautiful sneakers look beautiful on the foot only I wear 37, ordered 37 and it turned out a little small more very beautifulI loved the color is beautiful the way of the ad
I BOUGHT THESE (BLACK & WHITE) FOR MY GIRLFRIEND. SHE IS THRILLED WITH THEM. SAYS THEY ARE VERY COMFORTABLE
I think it's good,
I loved them, they are very comfortable and soft, they arrived quickly in Spain
They are very comfortable, the size is a little small, I am size 38 and I ordered that same size and I stay very fair, I wish I had ordered 39
For walking, yes, but not for miles either. They are easy to put on, very comfortable, but I find the sole not very thick. Convenient for shopping, but not necessarily for a long walk. To test.
Excellent!!!!!!! I already bought more! Very happy with the order and with the supplier
Comfortable, lightweight, breathable, beautiful, cost-effective, highly recommended
They arrived late but they arrived, they were exact and conodes, now to use them
The measure is little small
Very comfortable and light I bought 3 pairs of different color
Very nice and comfortable.
Chudovy sneakers. For the same 2 pair, another coloura. Light. Rosmir 40 255 the legs of the dovzhin, once again.
Excellent shoes, light and very comfortable!
Very good material. My grandmother loved♥️
Arrived in good condition and it is as shown in the store's picture thank you
is good
I loved it, it arrived super fast, I had bought it before another color, it is super soft, super recommend it. Shoing 38, I bought my number and it was right.
The order was a month late, but the truth is that they are very comfortable and do not weigh anything
fits comfortable and flexible
bought for someone else
Just what is described very beautiful I am number 4 and I asked for 38 and if I stay